Help with Home Service was built by people who know how this industry works — and who believe homeowners deserve better than what they're getting.
We didn't start Help with Home Service because we read a business book or saw a market opportunity in a spreadsheet. We started it because we've spent over three decades inside the HVAC industry — service, installation, distribution, every side of the table — and we know exactly where the system breaks down for homeowners.
The problem isn't that good contractors don't exist. They do. In every market, there are honest, skilled, local operators who care about doing the job right. The problem is that homeowners can't find them. And when they do, the pricing model puts them at a disadvantage — negotiating under pressure, with no way to know if what they're being told is fair.
Help with Home Service fixes this by putting control back where it belongs: with the homeowner. We set every price using decades of real industry knowledge and live market data. We vet every contractor. We handle all the money. And we create a permanent, verified Home Record that documents everything that's ever been done to your home.
We're starting with HVAC in Indianapolis because that's where our expertise is deepest and our contractor relationships are strongest. But we're building toward every trade — plumbing, electrical, handyman, cleaning, and more — all with the same model. One trade at a time. Done right.
This isn't a lead generation platform. We don't sell your information. We don't let contractors bid against each other for your attention. We're a home service management company that puts the homeowner first, treats contractors fairly, and builds a permanent record of it all.
We don't let the market decide your price on your worst day. We set fair rates using real expertise and real data. Contractors accept them or they don't take the job. Period.
You can use our free diagnosis and walk away. You can see our pricing and walk away. There is never a commitment until you choose to book. The no-pressure design is core to who we are.
We partner with local mom-and-pop HVAC operators — the one-truck shops that are great at the work but don't have marketing budgets or office staff. They deserve steady, prepaid work from a platform that respects their independence.
You see the price before anything happens. You know who's coming. You know what they'll do. And every service is permanently logged. There is nothing hidden in the HWHS model.
The service history we build belongs to your property. You control who sees it. You share it when you want. And when you sell, it proves the care you've put into your home.
We don't launch a trade until we have the pricing expertise, the contractor network, and the quality controls to do it right. We'd rather do one thing well than ten things badly.
Help with Home Service is led by Missie Carlile, founder and CEO, alongside a founding team with established HVAC industry relationships spanning decades of experience in service, installation, and distribution across Indiana.
Our combined experience covers every side of the HVAC business — from turning wrenches to managing territory-wide distribution networks. We know what fair pricing looks like because we've seen every version of unfair. We know which contractors are worth your trust because we've worked alongside them for years.
We're based in Indianapolis, Indiana. This is our home market, and these are our neighbors.
Start with the free HVAC diagnosis — or if you're a contractor, see what HWHS can do for your business.